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Privacy Policy

1. Introduction

M&S Garage Door Services LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, address, phone number, email address, and payment information when you use our services or contact us.

  • Text Message Data: We collect and store the content of text messages sent to and received from our customers, including the phone numbers associated with these messages.

  • Usage Information: We may collect information on how you interact with our website, including IP addresses, browser type, and pages visited.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our services, including scheduling and performing garage door installations and repairs.

  • Communication: To communicate with you about your appointments, services, and promotional offers, provided you have consented to receive such communications.

  • Compliance: To comply with legal obligations and protect our legal rights, including adhering to 10DLC regulations and guidelines for text messaging.

4. Consent for Text Messaging

By providing your phone number and opting in to receive text messages from us, you consent to receive text communications regarding your service requests, appointment reminders, and promotional offers. You can opt-out at any time by replying "STOP" to any text message from us.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services, provided they agree to keep your information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement various security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict our processing of your information. To exercise these rights, please contact us at 469-833-3481

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
469-833-3481

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